FREQUENTLY ASKED QUESTIONS

Compilation of most frequent questions and terms of use of our users

ERRORS OF PURCHASE OR DOWNLOAD. WHAT DO I DO?

Maybe at some point the page is overloaded and you can not access. You could try to access from another browser but if you still have these problems you can get in touch with us through the social networks Twitter, Facebook, Instagram. We will provide you with all the necessary help.

DO THESE 3D MODELS RUN DIRECTLY IN ANY GAME?

This is just a 3D model. In the case of Euro Truck Simulator 2 or American Truck Simulator they use in PMD, PMC, PMA format. Like this example, each Game engine uses its own format. So you will have to use Blender or Zmodeler to export these models and be able to use them.

HOW DO I DOWNLOAD MY FILE AFTER BUYING IT?

After the purchase you can automatically access a temporary link to download your file. You will also be sent an email with a temporary link so you can download your file. If you have problems you can always contact us to verify your purchase and send your file by other means.

AFTER THE PURCHASE DO I HAVE ALL THE PROPERTY RIGHTS ON THIS 3D MODEL?​

It is your purchase therefore you can do with it what you want. Provided you have modified that model before doing so. For example, converting said model to a MOD to be funcinal in any game. In this case you can decide whether to make it private or public. Remember that HABDORN not have ownership of TRADEMARKS that appear on your 3D models. These are property of their respective owners in the USA and other countries.

AFTER MY PURCHASE CAN I REQUEST A CHANGE OR REIMBURSEMENT?

Unfortunately there is no change or refund. This is because PayPal does not offer a refund for virtual purchases. Therefore just take your time reviewing our 3D models well before making your purchase.

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